CRM Consulting & Cloud solutions
Supercharge Growth with Microsoft Dynamics 365 CRM
Looking to attract new customers, strengthen relationships, and accelerate your sales and
service operations?
We help ambitious businesses like yours implement Microsoft Dynamics 365
CRM, a powerful,
intelligent platform built to scale your growth, unify your teams, and deliver unbeatable
customer experiences.
What is Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 CRM is a modern, cloud-based suite of business applications that
connects your sales, marketing, customer service, and field teams, all on one unified
platform.
From lead generation to after-sales service, manage every customer
interaction with clarity,
efficiency, and precision.
Why Leading Businesses Choose Dynamics 365 CRM?
- All-in-One Customer View
Centralize all your customer data and get a complete 360° view to personalize every interaction. - Anytime, Anywhere Access
Stay connected to customer insights with real-time access across devices, powered by Microsoft’s secure cloud. - Smarter Decisions with AI
Use built-in intelligence and predictive analytics to spot trends, automate follow-ups, and improve conversion rates. - Built for Scale
Add or remove features as you grow, without disruption. - Boost Productivity
Automate manual tasks and empower your team to focus on what matters, closing deals and delighting customers.
Plug & Play with Your Favorite Tools
Seamless integration with Office 365, Teams, Power BI, and Azure means zero friction, your data, your way, every day.
What You Get with Dynamics 365 CRM
- Sales
Turn more leads into revenue with AI-guided selling and automated workflows. - Marketing
Run personalized, multi-channel campaigns and track performance in real time. - Customer Service
Resolve tickets faster with AI routing, knowledge bases, and streamlined case management. - Field Service
Enable faster, smarter service with intelligent scheduling and real-time updates.
Our End-to-End CRM Services
We don’t just implement CRM, we build the right solution for your business.
- CRM Consulting
Analyze goals, challenges, and processes to recommend the best-fit strategy. - Implementation & Setup
From planning to launch, we ensure a seamless rollout, tailored to your workflows. - User Training & Onboarding
We train your team with hands-on workshops and easy-to-follow documentation for fast adoption. - Custom Development
Need custom forms, workflows, or integrations? We build what your team needs. - Ongoing Support & Maintenance
We’re with you post-launch to ensure smooth operation, updates, and scaling. - Migration Services
Migrating? We make your data migration simple, secure, and disruption-free. - Integration Services
Connect Dynamics 365 CRM with your existing tools and systems for a real-time, unified experience.
Why Partner with iCrats?
- Microsoft-Certified CRM Experts
- Tailored Solutions for Every Industry
- Hands-On, In-House Support
- Global Delivery with Local Understanding
- 100% Focus on ROI & Business Outcomes
Start Your CRM Transformation Today
Choosing a CRM is a big decision. We're here to make it simple.
Book your FREE consultation now and see how Microsoft Dynamics 365 CRM can transform your
business.