CRM Consulting & Cloud solutions

Salesforce Consultancy and Outsourcing service

iCrats has been a preferred Salesforce consultants since 2009. We have best minds in Salesforce to deliver tailored Salesforce consultation services for your business to radically improve your Sales, Marketing and Service.

  • Module Expertise - Sales, Service, Marketing, Platform, Portals (Community), Chatter, Sites and Mobile
  • Editions: Unlimited, Enterprise, Professional, Group Edition

Our Salesforce Admin Skills includes

  • Ability to Administer, setup,configure and deploy from the ground up for large user groups singlehandedly
  • Security (profile, role, permission sets, sharing rules, OWD, FLS, validations)
  • Configuration of custom fields, custom layout, record type, list views, reports, dashboards, Email templates, multi-picklists, Lead mapping, queue management, Chatter Management
  • Automation (Workflows, approval process, Process flows, Web to Lead, Web to Case, Assignment Rules, Escalation rules.
  • Data management - using data duplication and validation rules
  • Data MIgration experience using tools like Import Wizard, DataLoader, Informatica on Demand (IOD),, Workbench
  • Deployment using Change sets
  • Building and supporting Appexchange solutions
  • Managing Sandbox environments including refresh
  • Offline configuration
  • Outlook and Google configurations
  • Salesforce Lightning configurations like paths, quick actions.
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    Salesforce Developer Skills includes

    • Expertise in technology stack: APEX, Visual Force, Triggers, SOQL, SOSL
    • Authored numerous Apex classes, triggers, and Visualforce pages
    • Knowledge on JavaScript, HTML/CSS
    • Experience in building Visual Force Pages, Visual Force Custom Controllers/Components, Advanced
    • Search Functionality
    • IDE Usage
    • Manage Custom settings, Test class management
    • Manage coding best practices like governor limits, knowledge of SOSL and SOQL
    • Manage API Integration and Webservices
    • Worked on Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.