CRM and Cloud Consulting

Salesforce Consultancy

iCrats has been a preferred Salesforce consultants since 2009. We have best minds in Salesforce to deliver tailored Salesforce consultation services for your business to radically improve your Sales, Marketing and Service.

Module Expertise - Sales, Service, Marketing, Force.com Platform, Portals (Community), Chatter, Sites and Mobile
Editions: Unlimited, Enterprise, Professional, Group Edition

Our Salesforce Admin Skills includes

Ability to Administer, setup,configure and deploy Salesforce.com from the ground up for large user groups singlehandedly
Security (profile, role, permission sets, sharing rules, OWD, FLS, validations)
Configuration of custom fields, custom layout, record type, list views, reports, dashboards, Email templates, multi-picklists, Lead mapping, queue management, Chatter Management
Automation (Workflows, approval process, Process flows, Web to Lead, Web to Case, Assignment Rules, Escalation rules.
Data management - using data duplication and validation rules
Data MIgration experience using tools like Import Wizard, DataLoader, Informatica on Demand (IOD), Dataloader.io, Workbench
Deployment using Change sets
Building and supporting Appexchange solutions
Managing Sandbox environments including refresh
Offline configuration
Outlook and Google configurations
Salesforce Lightning configurations like paths, quick actions.

Salesforce Developer Skills includes

Expertise in Force.com technology stack: APEX, Visual Force, Triggers, SOQL, SOSL
Authored numerous Apex classes, triggers, and Visualforce pages
Knowledge on JavaScript, HTML/CSS
Experience in building Visual Force Pages, Visual Force Custom Controllers/Components, Advanced
Force.com IDE Usage
Manage Custom settings, Test class management
Manage coding best practices like governor limits, knowledge of SOSL and SOQL
Manage API Integration and Webservices
Worked on Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.